Course One - Half Day
- Agreement with the Landlord
- Overview of services you offer to clients
- The Data Protection Act
- Clarification - Keeping Matters Clear
- Understanding Contract Law
- Legislation
- Holding Deposits
- Referencing the Tenant
- Dealing with poor references
- Clarification of your charges
- The Inventory
- Moving In
- Paying the rent
- Dealing with the Tenant
- Unlawful Eviction
- Serving Notices and Gaining Possession
- Ending the Tenancy
The training session is closed off with an informal questions and answers session.
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Course Two - Half Day
- Viewing the Property
- Selecting the Tenant
- Controlling the situation
- What the Tenant should know in advance
- Essential prior written information
- Safety
- Repairs and renewals
- Retained Tradesmen
- Maximum Limits
- Dealing with emergencies
- Whose responsible for what
- Time Factors
- Complaints handling
Again the session is closed with a questions and answers session with your Trainer
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