About our training courses
Our training courses are held at your premises, or other venue of your choosing and are split into two convenient half day sittings. You can either choose to run one or other of the course on a morning or afternoon session, or combine both for a full days training.

The following is an example of the type of courses we conduct - remember it is usually only cost effective to conduct a full day's training but we can deliver it up to 10 delegates.

A brief outline of the course points are noted below.
Course One - Half Day
    • Agreement with the Landlord
    • Overview of services you offer to clients
    • Writing a good Terms of Business
    • Essential information within the tenancy agreement
    • The Data Protection Act
    • Keeping Matters Clear & Simple
    • Agents Duty of Care
    • Legislation & Contract Law
    • Holding Deposits
    • Deposit Protection
    • The Inventory
    • Moving In Procedures
    • Paying the rent
    • Dealing with the Tenant
    • Unlawful Eviction
    • Serving Notices and Gaining Possession
    • Ending the Tenancy

The training session is closed off with an informal questions and answers session.

 Course Two - Half Day
    • How to conduct a viewing at the Property
    • Selecting the Tenant
    • Controlling the situation
    • What the Applicant should know in advance
    • Clarification of your charges to the Applicant
    • Referencing the Applicant
    • Dealing with poor references
    • Landlord’s approval
    • Safety
    • Repairs
    • Dealing with Tradesmen
    • Maximum Floor Limits
    • Dealing with emergencies
    • Who’s responsible for what
    • Time Factors
    • Tenancy Renewals
    • Complaints Handling

Again the session is closed with a questions and answers session with your Trainer
The daily rate for training courses is £350 plus VAT at the current rate. This includes handouts
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